Comfort Facilitators will register new clients with the payroll companies and assist with the EOR package and hiring packages of the attendant/aide the client has chosen to hire.

Please keep checking back for updates as the processes are new for CDCN and ACES$... and we're still learning too.  Thank you

CONTACT PHONE:  833-549-5672

Click on "Sign Up" and follow these steps to enroll online:

FOR AETNA, ANTHEM, OPTIMA, VA PREMIER AND UNITED...

New User Registration - Select "Consumer" if you're the client or "Provider" if you're the aide/attendant:

Step 1: Select your State, Program and Role

Once you've completed this step, you will click the NEXT button and it will ask you questions about your personal account, then you will click the NEXT button again which will allow you to create your login and password.

FOR PAPER TIMESHEETS:

Contact PPL and request that they mail you some, login to your ppl account and click on Consumer Forms or ask your "Home Visit Rep. if he/she can bring you one to make copies from when she makes the next monthly visit.

It is recommended that you make copies of the paper timesheet before you get down to your last.

CONTACT PHONE:  888-444-8182

CLICK ON FORMS / TO REGISTER ONLINE FOR MEDICAID CLIENTS:

New members:                      

Attendants - Complete online or print off ATTENDANT ENROLLMENT

Client or PCG - Complete online or print off EMPLOYER ENROLLMENT

Existing members:                 

Attendants - Complete online or print off ATTENDANT TRANSITION

Client or PCG - Complete online or print off EMPLOYER TRANSITION

You can register online, print forms and/or timesheets, etc. from the site at:

WEBSITE:  www.consumerdirectva.com

CONTACT PHONE:  833-955-4545

CLICK ON “REGISTER FOR AN ACCOUNT / FOR MAGELLAN CLIENTS: 

Select Organization   -  Virginia Department of Medical Assistance

Select Account Type  -  Attendant for WORKERS or Member for LIENT/EOR

THEN FOLLOWING THE PROMPTS.

You can register online, print forms and/or timesheets, etc. from the site at:

WEBSITE:  https://login.mycil.org/Account/Login