Comfort Facilitators will register new clients with the payroll companies and assist with the EOR package and hiring packages of the attendant/aide the client has chosen to hire.
Please keep checking back for updates as the processes are new for CDCN and ACES$... and we're still learning too. Thank you
THE THREE (3) PAYROLL COMPANIES AS OF JANUARY 2019
CONTACT PHONE: 833-549-5672
Click on "Sign Up" and follow these steps to enroll online:
FOR AETNA, ANTHEM, OPTIMA, VA PREMIER AND UNITED...
New User Registration - Select "Consumer" if you're the client or "Provider" if you're the aide/attendant:
Step 1: Select your State, Program and
Role
Once you've completed this step, you will click the NEXT button and it will ask you questions about your personal account, then you will click the NEXT button again which will allow you to create your login and password.
FOR PAPER TIMESHEETS:
Contact PPL and request that they mail you some, login to your ppl account and click on Consumer Forms or ask your "Home Visit Rep. if he/she can bring you one to make copies from when she makes the next monthly visit.
It is recommended that you make copies of the paper timesheet before you get down to your last.
CONTACT PHONE: 888-444-8182
CLICK ON FORMS / TO REGISTER ONLINE FOR MEDICAID CLIENTS:
New members:
Attendants - Complete online or print off ATTENDANT ENROLLMENT
Client or PCG - Complete online or print off EMPLOYER ENROLLMENT
Existing members:
Attendants - Complete online or print off ATTENDANT TRANSITION
Client or PCG - Complete online or print off EMPLOYER TRANSITION
You can register online, print forms and/or timesheets, etc. from the site at:
WEBSITE: www.consumerdirectva.com
CONTACT PHONE: 833-955-4545
CLICK ON “REGISTER FOR AN ACCOUNT / FOR MAGELLAN CLIENTS:
Select Organization - Virginia Department of Medical Assistance
Select Account Type - Attendant for WORKERS or Member for LIENT/EOR
THEN FOLLOWING THE PROMPTS.
You can register online, print forms and/or timesheets, etc. from the site at:
WEBSITE: https://login.mycil.org/Account/Login
Click on Logistacare Link above to go to their website.
Contact Us Today!
Contact Numbers and Emails:
OWNER:
Charlotte@ComfortFacilitators.com
PHONE: 804/381-7199
OFFICE ASSISTANT-
HOME VISIT REP./SF:
(PENDING)
Info@ComfortFacilitators.com
PHONE: 804/381-7199
HOME VISIT REP./SF:
(Richmond/Charles City)
Brianna@ComfortFacilitators.com
PHONE: 804/406-8871
HOME VISIT REP./SF:
(Northern Virginia)
Danielle@ComfortFacilitators.com
PHONE: (Pending)
Medical Billing & Payroll Training
Gregory@ComfortFacilitators.com
PHONE: 804/651-1886
HOME VISIT REP./SF:
(Richmond & Hanover)
Jay@ComfortFacilitators.com
PHONE: 804/244-3179
HOME VISIT REP./SF:
(Chesterfield/Petersburg & Hampton)
Melody@ComfortFacilitators.com
PHONE: 301/693-0154
HOME VISIT REP./SF:
(Sandston, Westend & C'Ville)
Samantha@ComfortFacilitators.com
PHONE: 804/715-0816
HOME VISIT REP./SF:
(Richmond & Henrico)
Shyjae@ComfortFacilitators.com
PHONE: 804/878-0999
HOME VISIT REP./SF:
(Chesterfield & Richmond)
Sonya@ComfortFacilitators.com
PHONE: (Pending)
MESSAGING LINE:
Please note that we understand that this number 804/212-2044 is having issues with continuous ringer and disconnects... we're considering a different provider and number... in the meantime, please contact your assigned Rep. or the office directly if you're new, an insurance company or seeking general information. Thank you.
Hours of operation:
Office Hours w/Phone Coverage:
Mon. - Thurs.
9:00a - 2:00p
You'll reach our office assistant (Auveon)… if she's not available, try at a later time as she also works in the field.
Home Visit Rep./SF
assigned to you:
Mon. - Fri.
9:00a - 6:00p
(If you know who your "Home Visit Rep./SF is, they're often available to you seven (7) days a week and outside normal business hours.)
Charlotte Comfort, Owner
Mon. - Thurs.
By Appointment Only
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